Return & Refund Policy

Please check the product information carefully before placing your order.

All products include detailed photos, descriptions, and a size chart to help you choose the correct size before purchasing. Because all sizing information is provided in advance, we do not accept returns or exchanges due to incorrect size selection or change of mind.

Please make sure you check your measurements and compare them with the size chart before completing your purchase.

Returns are only accepted if:
• You received the wrong item
• The product arrives damaged
• There is a confirmed manufacturing defect

If there is an issue with your order, please contact us within 7 days of receiving your package and include your order details and photos of the problem.

Items must be unused, unworn, and in their original condition.

Thank you for understanding and supporting Onze.